This page is designed specifically for our patients aged 16 to 25 years old.
We realise that sometimes it can be difficult for you get in to see a doctor or nurse, but we will do our best to accommodate your needs. We have after school/college appointments and early evening appointments every week.
You can make an appointment in the following ways:
- Visiting our Consulting Room
- Calling the surgery on 01428 683174
- Online at: www.patientaccess.com (over 16’s only)
Our receptionists will ask you to confirm your full name, address or date of birth and may ask the nature of your problem, this is only so they can book the correct length of appointment with the correct clinician. You do not have to tell them if you do not want to.
Our appointments are 10 minutes long but if you think you might need longer, ask to book a ‘double appointment’. We have both male and female doctors available, so for non urgent appointments you can choose who you would like to see .
If you find it difficult to get to the surgery you can ask for a “telephone consultation” and one of the doctors will call you to discuss your health and provide advice.
All consultations are in the strictest of confidence. We will not discuss anything with anyone else without your consent. (There may be a very rare occasion when it is necessary to share information if we feel you or someone else is at risk of serious harm, but we would try and discuss this with you first).
You can read our full confidentiality policy on our confidentiality practice information page.
Our reception staff and dispensary team are fully trained in patient confidentiality. They are not allowed to disclose any information about you.
It helps to prepare for your appointment
Before you see your GP, be clear in your own mind what you want to say. Make a note of your symptoms, worries and any questions that you would like to ask.
Make sure you discuss the things that are worrying you the most first and try to stick to the point.
If you don’t understand what the doctor or nurse is saying please ask them to explain again.
Make sure you fully understand the next steps before you leave the room. If you are unsure, don’t be afraid of asking your GP to go through the plan again.
You are welcome to come on your own, bring a friend or relative.
You should always be offered a chaperone for any intimate examination but if this is not offered please feel free to ask for one. If you prefer not to have a chaperone then you can decline.